FAQs
1. How much do you charge for shipping?
- We charge a nominal shipping fee of INR 100 for all our products.
2. Where can I find the status of my order?
- If you can't find your order status in your email, please reach out to us at hello@parivartan.earth for assistance.
3. Can I cancel my order?
- You can cancel your order by sending a cancellation request to hello@parivartan.earth within 24 hours of placing it. We guarantee a 100% refund for products that have not been dispatched. However, we cannot guarantee cancellations for orders already underway.
4. Can I pay using cash upon delivery?
- Yes, we accept cash payments upon delivery.
5. Can I replace my items?
- We do not have an exchange or replacement policy due to the nature of our products. However, if you receive a defective or damaged product, you can request a replacement by contacting us at hello@parivartan.earth. Please include a copy of the original invoice and a photo of the damaged product.
6. Can I order in bulk for gifting purposes or events?
- Absolutely! For bulk orders and more information, please contact us at hello@parivartan.earth, and we will provide you with the details you need.
7. Do you ship to other countries as well?
- For international shipping inquiries, kindly send us your requirements at hello@parivartan.earth, and we will respond to your request.
8. What return requests do you accept?
- We do not accept returns once products have been delivered to the customer.
9. How soon can I receive my order?
- Your eco-friendly box is packed within 24 hours of receiving your order. Standard transit times within India typically range from 5 to 7 business days.